Our tech stack has allowed us to transform from a traditional executive search firm into a modern, tech-driven consultancy capable of delivering exceptional service at scale. Now, we can spend more time assessing leadership talent and helping our clients solve their biggest challenges.
As a Forbes article highlights, “the right tech stack can enable companies to automate routine tasks, improve decision-making, and scale more effectively”. By leveraging the right tools, we've automated processes that once consumed countless hours, freeing up our team to focus on what matters most.
So, how many tech platforms are in our stack?
As of September 2024, we have 24 different technologies seamlessly integrated to keep our operations running smoothly. From CRM systems to receipt collection platforms to project management tools for managing our contract partnerships, each piece of technology acts like a member of our team, handling specific tasks with precision.
In fact, internally at P&H, we refer to our platforms by name, as if they were colleagues down the hall. However, the real game-changer has been our ability to make these tools communicate effectively without manual intervention. Enter Zapier, our 25th and perhaps most critical tool, which allows us to set codes and automate interactions between various technologies, creating a cohesive and efficient ecosystem.
This approach has enabled us to integrate all of our various tech platforms into our org chart as if they were another 20+ colleagues. It's a level of transparency and service that sets us apart in the industry. Everyone on our team knows what’s happening on every project at every minute. Of course, our clients are also kept informed, and this level of transparency allows us to maintain better contact with the amazing candidates we meet daily too. Everyone appreciates a punctual update, and knowing where things stand. Surrounding ourselves with this tech stack has actually brought the "human" back into human capital, as we now spend more time with the talent and clients in our business, rather than just managing the business.
A recent article on Spiceworks notes that “an effective HR tech stack can streamline hiring processes, enhance employee experiences, and provide valuable data insights”. By integrating our tech stack into every aspect of our business this past year, we can confirm all of the above is true.
The ROI of a comprehensive tech stack
A tech stack can be described and used in various ways; this article mainly describes it for internal operations. But we have made a conscious effort to integrate ours into our offerings to productize our service as well. Flexible hiring solutions allow us to deliver for clients looking for flexible talent, which has proven to be more cost-effective and efficient, thanks to our digital network, Flex Exec, which we launched earlier this year to kick off P&H’s talent-on-demand division.
